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Renew

You are more than a Girl Scout. You’re a G.I.R.L. (Go-getter, Innovator, Risk-taker, Leader)

We believe there’s no such thing as too much. That there’s no excuse for making excuses. Our strength doesn’t come from how much we can lift but from how often we can lift ourselves back up. We are everyday optimists. Adventure seekers. Problem solvers. We are girls, troop leaders, mentors, advocates, parents, Girl Scouts. We are G.I.R.L.s (Go-getter, Innovator, Risk-taker, and Leader). We will not stop. In fact, we’re just getting started. Renew today.

 

Not yet a member? Join now.

 

Trouble Logging In?

Q: Why isn’t my username working? 
A: Your username is typically your email address. If you have more than one email address, try each. You can also use the “Forgot Your Password?” link to send a reset email to your email address. If you’re still having trouble, contact your council’s Customer Care team.

Q: Why aren’t I getting the password reset emails?
A: The password reset emails come from gsusacustomercare@girlscouts.org, so please make sure it’s added to your safe senders list. If you requested the reset email before marking our email address as safe, check your spam folder. If you’re still not receiving the email, contact your council’s Customer Care team to verify that your username/email address is correct.

Q: How do I reset my password when I no longer have access to the email address associated with my account?
A: Your council’s Customer Care team can easily change your username/email address without requiring you to recreate your account.

Q: Why can’t I see my family when I log in?
A: There are a couple reasons this could happen:

  • Another adult family member may be listed as the preferred contact on the account. That person must log in to renew. Contact your council’s Customer Care team if you’d like to be listed as your household’s preferred contact.
  • You may have a second or duplicate account with a different email address. Try a different username. If that works, be sure to contact your council’s Customer Care team to merge the two accounts into one.

Q: Why can’t I see my troop(s) when I log in?
A: There are several reasons this could happen:

  • Troops are listed on a separate tab from your family. If you have more than one troop, look for the pull-down menu to change between them.
  • Check your member profile to make sure you’re listed as a volunteer in the troop.
  • Not all troop volunteers can access the troop tab. Check with your council to see which volunteer roles they allow to access the tab.
  • If your background check has expired, you may lose access until it is up-to-date.

Your council’s Customer Care team can provide additional support.

 

Membership Renewal Incentives

Renew during April 1 - April 17, 2017

  • Troops earn two extra cookie booths with VIP early scheduling for the 2018 Cookie Sale! (must renew 80% of total troop to qualify)

Renew during April 1 - May 11, 2017

  • Receive access to VIP Tent at our 2017 Bridging Ceremony and change to win prizes!
  • Troops will receive a $10 shop coupon (must renew 80% of total troop to qualify)
  • Girls receive a FREE custom designed Early Bird patch
  • Opportunity to attend Girl Scout renewal event in August at Peter Piper Pizza
  • Receive access to VIP Tent at our 2017 Girl Fest

Renew during May 12 - June 30, 2017

  • Troops will receive a $10 shop coupon (must renew 80% of total troop to qualify)
  • Girls receive a FREE custom designed Early Bird patch
  • Opportunity to attend Girl Scout renewal event in August at Peter Piper Pizza
  • Receive access to VIP Tent at our 2017 Girl Fest

Renew during July 1 - September 30, 2017

  • Opportunity to attend Girl Scout renewal event in August at Peter Piper Pizza
  • Receive access to VIP Tent at our 2017 Girl Fest
  • Girls receive an exclusive on-time renewal patch